Privacy Policy

Vijaya Medical Centre (“VMC”) is concerned about the privacy of the users accessing the website located at https://vijayamedicalcentre.com/ (“Website”) and has provided the Privacy Policy (“Policy”) to familiarise you with the manner in which VMC collects, uses and discloses users information collected through the Website.  This Policy sets forth our commitment to respect your online privacy and recognize your need for appropriate protection and management of any Personal Information (as defined below) you share with us. The Policy applies to our Services available under our Website. BY VISITING OR USING THE WEBSITE OR GOING THROUGH THE POLICY, AS DETAILED BELOW HEREIN, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT USE OR ACCESS THE WEBSITE.

  1. Information and Usage

The words “you” or “your or “User” or “Customer” as used herein, refer to all individuals and/or entities accessing or using the Website for any reason. The words “we” or “us” or “our” or the “Company” as used herein, refer to the Vijaya Medical Centre.

This Privacy Policy describes how VMC collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding your first name and last name with salutation, a home or other physical address, telephone number, date of birth, gender, e-mail address, etc. You may need to provide VMC Your Personal information during the course of using some services of the Company, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online booking, upload content, participate in any online survey or contest, communicate with VMC’s customer service by phone, email or otherwise, provide reviews for the content available on the Website. VMC collects only such Personal Information that the Company believes to be relevant and is required to understand you or your interests. VMC collects Your Personal Information in order to record, support and facilitate Your Participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by VMC, keep You informed about latest content available on the Website, special offers, and other tests or packages and services of VMC, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with VMC or to prevent fraud and unlawful use. In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally but provide us with the information regarding your visit to the Website and the type of user accessing our Website, and certain browsing activities by You. This data may include: IP address of your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.,), and the operating system of Your system. The duration of your stay on our Website is also stored in the session, along with the date and time of your access. These data are used by VMC to understand the use and number of users visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developers, strategic business partners of VMC and some associates in order to enhance and grow our business and the Website but we assure that this information will never include any of your Personal Information. When you use the Website, VMC servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance, by way of cookies. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to VMC. Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the Website. You can also delete your browser cookies or disable them entirely, but this may significantly impact your experience with the Website and may make parts of the Website non-functional or inaccessible. We recommend that you leave them turned on. We may use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our products and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. VMC and some associated third party services also uses the log file like other website servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. VMC DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you. Personal Information provided by you is used only: (a) to facilitate Your use of the Website; (b) to respond to Your inquiries or fulfil Your requests for information about the various services; (c) to provide You with information about VMC’s products/services and to send You information, materials, and offers from VMC; (d) to send You important information regarding the Website, changes to VMC’s terms, conditions, and policies and/or other administrative information; (e) to send You surveys and marketing communications that VMC believes may be of interest to You; (f) to personalize Your experience on the Website and VMC’s other web pages or social media pages by presenting advertising, products and offers tailored to You; (g) to help You address Your problems with the Website including addressing any technical problems; (h) if You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service; (i) for proper administering of the Website; (j) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website); (k) to improve the services, content and advertising on the Website; (l) to protect the integrity of the Website; and (m) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. You acknowledge that apart from Your Personal Information, if you upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. VMC will not be liable for the disclosure and dissemination of such Personal Information to third parties. VMC may disclose aggregated information about the use of the Website, but it will never contain Personal Information. VMC does not disclose Personal Information to third parties in the normal course of operations. However, in situations when VMC is legally obligated to disclose information to the government or other third parties, VMC will do so. VMC implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

  1. Shared Personal Information

You are required to submit Your information at the time of making an online purchase on the Website. VMC uses an online payment gateway that is operated by a third party and the information that you share with VMC is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the Website. However, VMC is not responsible for acts of such third party gateway. Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

  1. Security

VMC strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, VMC adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where VMC stores Your personal data. VMC is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website may be linked to other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, VMC shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A “Force Majeure Event” shall mean any event that is beyond the reasonable control of VMC and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

  1. Disclosure

VMC will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. VMC may disclose any information VMC may have about You (including Your identity) if VMC determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) VMC’s rights or property, or the rights or property of users of the Website, including VMC’s customers. VMC reserves the right at all times to disclose any information that VMC deems necessary to comply with any applicable law, regulation, legal process or governmental request. VMC also may disclose Your information when VMC determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that VMC may preserve any communication by You with VMC through the Website or any Service, and may also disclose such data if required to do so by law or if VMC determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of VMC, its employees, users of, or visitors to, the Website, and the public.

  1. User Direction

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. VMC may, if You so choose, send direct advertisement mailers to You at the address given by You. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. VMC respects Your privacy and if You do not want to receive e-mail or other communications from VMC, please report to VMC at reachus@vijayamedicalcentre.com.

  1. General Provisions

By accessing the Website, you have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website. Unless stated otherwise, the Policy applies to all information that the VMC has about You and Your account. By using this Website and the products, content and services provided on the Website, you agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of VMC such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate VMC in providing certain functions. VMC may make changes to this Policy, from time to time at VMC’s sole discretion or on account of changes in law. VMC will not reduce Your rights under this Policy without Your explicit consent. VMC may e-mail periodic reminders of the notices and conditions, unless You have instructed VMC not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, VMC shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. If You choose to visit the Website, your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, this Policy shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the competent courts of Visakhapatnam, India.

  1. Account deletion

To delete your account from VMC website and app please follow this link Delete Account

  1. Contacting the Website

If you have any questions about the Privacy Policy, the privacy practices of this Website, or if you want to exercise any of the rights that you are given under this Policy, you can contact the grievance officer at reachus@vijayamedicalcentre.com.

The details of the grievance officer may be changed by us from time to time by updating this Policy.